TERMS & CONDITIONS

Ceriabet Terms & Conditions – A Complete Guide for All Malaysian Members

This document sets out all the rules, rights, and responsibilities governing your use of the Ceriabet platform. Please read it carefully before registering or making any transaction. By registering as a member, you are deemed to have read and agreed to all the terms set out below.

Updated: 1 January 2026  |  Bahasa Melayu (ms-MY)

Licensed & Regulated Platform

All terms are based on internationally recognised standards within the online gambling industry.

Account & Eligibility
Deposits & Withdrawals
Bonuses & Promotions
Betting Rules
Responsible Gaming
Privacy & Security

1Acceptance of Terms of Use

Welcome to Ceriabet. These Terms & Conditions ("Terms") constitute a legally binding agreement between you as the user ("Member") and Ceriabet ("Platform", "we", "us"). By accessing, registering for, or using any part of the Ceriabet platform on the website ceriabet.ws, you automatically agree to be bound by all Terms set out in this document.

If you disagree with any part of these Terms, please stop using the Ceriabet platform immediately. Your continued use of the platform following any amendment to the Terms will be deemed acceptance of the updated terms.

Important Note: These Terms constitute the entire agreement between you and Ceriabet. Please keep a copy of this document for your own reference. In the event of any discrepancy between a translation and the original Bahasa Malaysia version, the Bahasa Malaysia version shall prevail.

Ceriabet reserves the right to amend, revise, or update these Terms at any time without prior notice. A notification of any updates will be displayed on the platform's main page, and the latest revision date will be shown at the top of this document. It is your responsibility to review these Terms periodically.


2Member Eligibility

To register and use the Ceriabet platform, you must meet all of the following eligibility requirements without exception:

  • At least 18 years old at the time of registration. Ceriabet strictly enforces this age requirement and reserves the right to request age verification documents at any time.
  • Is an individual registering on their own behalf — not on behalf of another person, company, or any legal entity.
  • Not subject to any local legal restrictions that would prevent you from using an online betting platform.
  • Not currently subject to a self-exclusion period imposed by the Ceriabet platform or any other betting platform.
  • Have full mental capacity to make financial decisions independently and responsibly.
  • Only register one (1) account — one phone number, one identification card number, and one payment method per individual.

Warning: Registration by individuals under the age of 18 is strictly prohibited. Ceriabet will terminate the account of any member found to be underage and forfeit all balances in that account without compensation.

Ceriabet reserves the right to request identity verification documents (IC/MyKad, bank statement, utility bill) at any time for eligibility verification purposes. Failure to provide the requested documents within the stipulated timeframe may result in account suspension or closure.


3Registration & Account Management

The Ceriabet account registration process is designed to be simple and quick — completable in under 2 minutes. However, you must provide accurate, complete, and up-to-date information at the time of registration. Any false or misleading information may result in immediate account closure.

Each member is only permitted to hold one (1) active account at any time. Holding multiple accounts ("multi-accounting") is strictly prohibited and is one of the most serious offences on the Ceriabet platform. If multiple accounts are detected, Ceriabet reserves the right to:

  • Closing all associated accounts without prior notice.
  • Confiscating all balances, bonuses, and winnings across those accounts.
  • Permanently blacklisting the individual from using the Ceriabet platform.

You are solely responsible for keeping your account password confidential. Ceriabet will not be held liable for any losses resulting from unauthorised access to your account due to your own negligence. If you suspect your account has been compromised, contact our customer support immediately.

Ceriabet recommends using a strong password (a mix of uppercase letters, lowercase letters, numbers, and symbols) and not reusing the same password across other accounts. Never share your password with anyone, including Ceriabet staff.


4Deposits & Withdrawals

Ceriabet supports a wide range of local Malaysian payment methods to make deposits and withdrawals easy for you. All transactions are processed securely with 256-bit SSL encryption, and Ceriabet charges no hidden fees.

Transaction Type Available Methods Minimum Limit Processing Time
Deposit Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX RM30 2 minutes
Withdrawal Bank transfer (Maybank, CIMB, RHB), DuitNow, Touch 'n Go RM50 15 minutes – 24 hours

All withdrawals will be processed to the same payment method used for the deposit. Ceriabet reserves the right to request additional identity verification before approving withdrawals exceeding RM5,000 per day. This is a standard security measure to protect your account.

  • The maximum daily withdrawal limit is RM50,000 unless otherwise stated in the specific promotion terms.
  • The bank account or eWallet used for withdrawals must be registered under the same name as the Ceriabet account holder.
  • Ceriabet reserves the right to place a withdrawal on hold for up to 5 business days for security review purposes if suspicious activity is detected.
  • Withdrawals cancelled at a member's request will be returned to the Ceriabet account balance within 24 hours.

Important: Any attempt to make a withdrawal using a bank account or eWallet that does not belong to the registered member will be declined immediately, and the account may be suspended pending further investigation.


5Bonuses & Promotions

Ceriabet offers a wide range of exciting bonuses and promotions for both new and existing members throughout the year. Each bonus offer is subject to specific terms stated on the relevant promotions page. The general terms applicable to all Ceriabet bonuses are as follows:

  • Wagering Requirement: All bonuses are subject to wagering requirements explicitly stated in their respective promotional terms, typically ranging from 5x to 20x the bonus amount. Bonuses may not be withdrawn before the wagering requirements have been fulfilled.
  • One Bonus Per Person: Each bonus may only be claimed once per individual, per household, per device, or per IP address. Attempting to claim the same bonus more than once through multiple accounts constitutes fraud and will result in account closure.
  • Bonus Validity Period: All bonuses have a set validity period. Any unused bonuses or unfulfilled wagering requirements within that period will be automatically forfeited without notice.
  • Welcome Bonus: The welcome bonus of up to RM1,000 is available exclusively to new members making their first deposit. This bonus cannot be combined with any other promotional offer unless specifically stated.
  • Free Bets: Winnings from Free Bets will be credited as bonus funds and are subject to wagering requirements before withdrawal is permitted.

For full details on each current promotion, visit the Promotions ours. The specific terms for each offer are detailed there and shall take precedence over the general terms stated here in the event of any conflict.

Ceriabet reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice. Ceriabet's decisions regarding bonus claims are final and non-appealable.


6Betting Rules

The Ceriabet platform offers Sports Betting covering football (Malaysia Super League, EPL, La Liga, Champions League), badminton (BWF World Tour), tennis, e-sports (MPL Malaysia, Mobile Legends), and much more. All bets placed on the Ceriabet platform are subject to the following rules:

  • All bets that have been placed and confirmed by the system are final and non-reversible except under specific circumstances such as match cancellations or clear technical errors.
  • Ceriabet reserves the right to void or reject any bet found to have been placed based on insider information, fraud, or market manipulation.
  • If a match is postponed and not replayed within 72 hours, all related bets will be fully refunded to the member's account balance.
  • Odds displayed are accurate at the time of display. Ceriabet reserves the right to update odds at any time before a bet is confirmed. Bets are only confirmed at the odds applicable at the moment the "Confirm Bet" button is pressed.
  • The minimum bet limit is RM2 and maximum limits vary depending on the bet type and market selected, as displayed within the platform interface.

For Live Casino and slots games, all game outcomes are determined by Random Number Generator (RNG) that is certified and independently audited by qualified third parties. Ceriabet does not manipulate the outcome of any game.


7Prohibited Member Conduct

To maintain a fair and safe betting environment for all Ceriabet members, the following actions are strictly prohibited and may result in immediate account closure:

  • Fraud & Manipulation: Any attempt to cheat, exploit system bugs, use automated software (bots), or manipulate game outcomes in any way.
  • Money Laundering: Using the Ceriabet platform for money laundering or any other unlawful financial activity.
  • Bonus Abuse: Registering multiple accounts, providing false information, or cycling through payment methods solely to claim bonuses repeatedly.
  • Threats & Harassment: Threatening, insulting, or harassing Ceriabet staff or other members through any communication channel.
  • Use of VPN or Proxy: Using a VPN, proxy, or any other technology to conceal your actual location in order to circumvent restrictions or platform policies.

Ceriabet reserves the right to report any suspected unlawful activity to the relevant authorities, including Bank Negara Malaysia and law enforcement agencies.


8Account Suspension & Closure

Ceriabet reserves the right to suspend or close any member's account at any time for the following reasons:

  • Violation of any section of these Terms & Conditions.
  • Inaccurate registration information or falsified identity verification documents.
  • Suspicious activity potentially involving fraud or money laundering.
  • Requests from legitimate legal authorities.
  • At the member's own request for self-exclusion purposes.

If your account is closed due to a breach of these Terms, Ceriabet reserves the right to forfeit all balances, bonuses, and winnings without compensation. If the closure is for reasons other than a breach (such as a self-request or business decision), any valid balance in the account will be returned to the member once the review is complete.

Members who wish to voluntarily close their account may do so by contacting Ceriabet's customer support via live chat or email at support@ceriabet.ws.


9Responsible Gaming

Ceriabet is fully committed to responsible gaming practices. We believe that betting should remain a form of entertainment — not a source of stress or financial hardship. The Ceriabet platform provides the following self-control tools, which any member can activate at any time:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
  • Loss Limits: Set a maximum loss limit for your chosen time period.
  • Cool-Off Period: Temporarily suspend access to your account for 24 hours, 7 days, or 30 days.
  • Self-Exclusion: Choose to exclude yourself from the platform for a period of 6 months, 1 year, or permanently.

If you or someone you know is struggling with a gambling problem, please contact the Ceriabet team at support@ceriabet.ws for information and support. We are here to help, without any judgement. For more information, visit the Responsible Gaming ours.

Ceriabet strictly enforces a minimum age requirement of 18 years. We employ a multi-tier age verification system to ensure no underage individuals can access the platform.


10Liability Limits & Disclaimers

The Ceriabet platform is provided "as is" without any express or implied warranties. To the fullest extent permitted by applicable law, Ceriabet disclaims all implied warranties, including those relating to fitness for a particular purpose or non-infringement of third-party rights.

Ceriabet shall not be liable for:

  • Any service disruption caused by system maintenance, technical failures, or circumstances beyond our control.
  • Financial losses resulting from betting decisions made by the member.
  • Transaction processing delays caused by third parties such as banks or eWallet providers.
  • Indirect, consequential, or punitive losses under any circumstances.

Ceriabet's maximum total liability to any member in respect of any claim shall not exceed the amount of active deposits held in the member's account at the time the claim is made.


11Amendments to Terms

Ceriabet reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication on the Ceriabet platform. Members will be notified of material changes via their registered email or in-platform notifications.

Your continued use of the Ceriabet platform after any amendments are published constitutes your acceptance of the updated terms. It is your responsibility to review this Terms & Conditions page periodically to ensure you remain informed of the latest applicable terms.

These terms were last updated on 1 January 2026. Any queries regarding amendments to these terms may be directed to our customer support team.


12Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the Ceriabet platform, please reach out to our customer support team through the following channels:

  • Live Chat: Available 24/7 directly from the Ceriabet platform — the fastest way to get a response.
  • Email: support@ceriabet.ws — response within 24 business hours.
  • WhatsApp: Contact us via the number listed on the Contact Us page of the platform.

Our team, fluent in both Bahasa Malaysia and English, is available to assist you at all times. Our average live chat response time is under 3 minutes.

For frequently asked questions, please visit the Frequently Asked Questions (FAQ) ours, which contains answers to the most frequently asked questions by Ceriabet members.

Why Trust Ceriabet?

Six key reasons why over 50,000 Malaysian players choose and trust Ceriabet

Clear & Transparent Terms

All bonus terms, betting limits, and withdrawal policies are stated clearly, with no ambiguous language. There are no hidden terms that will catch you off guard later.

Enterprise-Grade Data Security

256-bit SSL encryption protects all your personal data and financial transactions. Your information is never sold or shared with third parties without your consent.

Fast & Reliable Withdrawals

Your winnings are processed within 15 minutes to your Malaysian bank account or eWallet — no questions asked, no unreasonable delays, as long as the conditions are met.

Malay-Language Customer Support

Our Bahasa Malaysia-speaking support team is available 24/7. Account issues, bonus enquiries, or technical problems — all handled promptly and with care.

Committed to Responsible Gaming

Self-control tools, deposit limits, and self-exclusion programmes are available free of charge to all members. Ceriabet takes player health and well-being seriously — not just the bottom line.

International Industry Standards

All games on Ceriabet use independently audited and certified RNG technology. Fair odds, unmanipulated outcomes — that is Ceriabet's commitment to every member.

JOIN CERIABET TODAY

Know Our Terms, Play with Confidence & Peace of Mind

With transparent terms, a secure platform, and 24/7 support in Bahasa Melayu — Ceriabet is the top choice for Malaysian players who want a responsible betting experience.

For players aged 18 and above only. By registering, you agree to the Terms & Conditions and Privacy Policy ours.

Bahasa Melayu