At Ceriabet, your privacy is more than a legal obligation — it is our moral responsibility. This document clearly explains how we collect, store, use, and protect your personal information as a member of the Ceriabet platform. Please read it carefully so you have a full understanding of your rights.
Your Privacy Is Protected
This policy complies with the Malaysian Personal Data Protection Act 2010 (PDPA).
Ceriabet ("we", "platform", "Ceriabet.ws") values the privacy of every member who registers and uses our platform. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you use the website ceriabet.ws and all services offered.
This policy applies to all users of the Ceriabet platform, including website visitors, prospective members, registered members, and any individuals who interact with our services. By using the Ceriabet platform, you agree to the practices described in this Privacy Policy.
Malaysia PDPA Compliance: Ceriabet's Privacy Policy is prepared in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia. We are committed to ensuring that all members' personal data is processed lawfully, fairly, and transparently in accordance with applicable Malaysian legislation.
In the event of any inconsistency between a translated version and the original Malay version of this Privacy Policy, the Malay version shall prevail. For any enquiries regarding this policy, please contact our Data Protection Officer at privacy@ceriabet.ws.
Ceriabet collects your personal information through several means — whether information you provide directly during registration, or information collected automatically as you use our platform. The following are the categories of information we may collect:
| Data Category | Sample Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Registration form |
| Contact Information | Phone number, email address, residential address | Registration form & profile updates |
| Financial Information | Bank account number, bank name, eWallet number (Touch 'n Go, GrabPay, DuitNow) | Deposit & withdrawal process |
| Usage Data | Betting history, games played, transaction logs | On-platform activity |
| Technical Data | IP address, browser type, operating system, cookies data | Automatically while browsing |
| Verification Documents | MyKad image, bank statements, utility bills | KYC (Know Your Customer) Process |
We only collect information that is genuinely necessary to deliver Ceriabet's services properly and to comply with our legal obligations. You are not required to provide all information, but declining to provide certain details may limit your access to some of our services.
Security Reminder: ceriabet will never ask for your account password via email, WhatsApp, or phone. If anyone claims to be a ceriabet staff member and requests your password, please report it to us immediately.
Every piece of information we collect is used for a specific and legitimate purpose. Ceriabet will not use your personal data for purposes unrelated to the provision of our services without your prior consent. The key purposes for which your data is used are as follows:
If you do not wish to receive marketing communications from Ceriabet, you may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting our customer support team.
Ceriabet does not sell, rent, or trade members' personal information to any third party for their own commercial purposes. That said, there are certain situations where we may need to share your information with carefully selected parties:
All third parties we authorise to access your data are required to enforce privacy protections equivalent to or higher than Ceriabet's own standards. We ensure that every data-sharing agreement contains strict data protection clauses.
Ceriabet does not share your personal information with third-party advertisers without your explicit consent. You have full right to opt out of data sharing for marketing purposes.
The Ceriabet platform uses cookies and similar tracking technologies to enhance your browsing experience, understand usage patterns, and ensure the platform functions smoothly. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions such as secure login, session management, and account security | Session / 30 days |
| Performance Cookies | Collects anonymous data on how visitors use the website for improvement purposes | 90 days |
| Functional Cookies | Saves your preferences such as language, region, and display settings for a more convenient experience | 1 year |
| Marketing Cookies | Used to display promotions and offers relevant to your interests (with your consent only) | 30 days |
You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the Ceriabet platform and your overall user experience. Essential cookies cannot be disabled as they are required for the security of your account.
Ceriabet also uses recognised third-party analytics tools to understand how members interact with our platform. Data collected by these tools is aggregated and anonymised, and cannot be used to identify you as an individual.
Ceriabet implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or inadvertent disclosure. Key security measures we have in place include:
While we take all reasonable steps to protect your data, no security system in the world can be guaranteed 100% safe. In the event of a data breach affecting your information, ceriabet will notify you within 72 hours in accordance with Malaysia's PDPA requirements.
Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal information Ceriabet holds about you. Ceriabet fully respects and upholds these rights:
You have the right to request a copy of the personal information we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete information in our records.
In certain circumstances, you may request that we delete your personal information from Ceriabet's systems.
You have the right to object to the use of your information for direct marketing purposes at any time.
You may request that your information be transferred in a machine-readable format to another service provider.
You may request that we restrict how we use your information under certain circumstances.
To exercise any of the above rights, please submit a written request to privacy@ceriabet.ws including your full name, Ceriabet username, and a clear description of your request. Ceriabet will respond to valid requests within 30 days working days. There are certain exceptions where we may not be able to fulfil your request in full, such as where data is required to comply with a legal obligation.
Ceriabet retains your personal information for as long as necessary for the purposes for which it was collected, or as required to comply with our legal obligations. Retention periods vary depending on the type of data:
Once the retention period has lapsed and there is no legal obligation preventing deletion, Ceriabet will securely delete or anonymise your personal information from our systems using recognised methods.
Ceriabet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable law, or service improvements. The "Updated" date at the top of this page will always reflect the most current version.
When we make significant changes to this Privacy Policy, we will notify you via:
Your continued use of the Ceriabet platform following the publication of any amendments to this Privacy Policy will be deemed as your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account and stop using the Ceriabet platform.
To keep you informed of any changes, we recommend reviewing this Privacy Policy page periodically, especially before submitting new personal information to ceriabet.
If you have any questions, concerns, or complaints regarding Ceriabet's Privacy Policy or how we handle your personal information, please do not hesitate to contact us. We are committed to addressing every privacy matter seriously and thoroughly.
We will acknowledge receipt of your complaint within 3 working days and aim to resolve it within 30 working days. If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia or the relevant regulatory body.
For frequently asked questions about your privacy and account security at ceriabet, visit our Frequently Asked Questions (FAQ) of ours. To understand your rights as a player, please also read Terms & Conditions us.
We invest in security and privacy not because we have to, but because your trust is the foundation of our business
The same 256-bit SSL technology used by Malaysia's leading banks such as Maybank and CIMB protects every transaction and your personal information on the Ceriabet platform.
Ceriabet operates in full compliance with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are recognised and protected under the law.
You may access, correct, or request deletion of your personal data at any time. The ceriabet platform gives you full control over your own information.
Ceriabet has never sold and will never sell your personal information to advertisers or unrelated third parties without your explicit consent.
The ceriabet system undergoes regular security testing and independent third-party audits to ensure your data protection consistently meets the latest industry standards.
Ceriabet's Malay-speaking customer service team is available to assist you with any privacy or account security concerns at any time, 7 days a week.
With a transparent privacy policy, bank-grade security technology, and full compliance with Malaysia's PDPA — your personal data is always safe with ceriabet. Register today and enjoy a secure, fair, and responsible betting experience.
By registering, you agree to our Privacy Policy and Terms & Conditions of ours. For players aged 18 and above only.